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+1 346.297.0795 j@jordache.ai For Event Planners: Speaker Kit
Jordache Johnson, Technology Adoption Strategist & Executive AI Advisor
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AI keynote speaker forcredit management conferences

Practical AI for credit leaders and the teams who decide who gets credit and make sure it gets paid.

Jordache Johnson in a magenta blazer raising a hand to the room during a keynote

The short answer

Jordache Johnson is an AI keynote speaker for credit management conferences. He helps credit leaders and their credit, AR and collections teams put AI to work on routine tasks while the judgment calls stay with people. His talks also flag the rules to take to your counsel, including ECOA notices on declined trade credit and consent for AI voice calls.

Updated October 2026.

Use cases

Where AI fits in credit work.

Five examples of where credit teams put AI to work. There are many more, and the talk is built around yours. What AI handles, and what stays with your people.

And many more
Use case 01 of 05Check the rules first · collection rules if any of it is consumer debt

Collections follow-up

InThe aging report
AIAI drafts the reminders and call notes
YouA person reviews before anything goes out
AI handles

Drafting reminder emails, dunning letters and call notes.

Your people keep

The tone with a customer you want to keep, and the calls that need a person.

Live demos

The demos come from your room.

Before he speaks
  1. 01One to three calls with you
  2. 02An attendee survey, if possible
  3. 03Video calls with a couple of your members
  4. 04A seat in your committee meeting, if there is one
  5. 05Arriving early to talk with attendees

Every keynote has live demos, usually a handful, built around the work your members do. For one credit audience, one demo came from a conversation he overheard between two attendees two days before he spoke. Afterward, an attendee wrote to say they were already building a dashboard for their account reconciliation process.

Keynotes

Four talks. Built for credit rooms.

01AI Transformation That Makes You MORE Valuable, Not LessAI drafts the routine follow-ups, the customer letters and the first-pass analysis. A credit professional’s experience reading customers becomes worth more.Leaves withOne opportunity that pairs their experience with what AI can do, a practical next step, and the foundations for scaling AI adoption across their organization.Explore the talk 02Human + AI: How to Work Together Without Giving Away JudgmentAI can summarize the financials and draft the credit memo. The decision, and the reasons behind it, stay with a person who can explain them.Leaves withA use they hadn’t considered, tied to their own work, and a first attempt to make.Explore the talk 03The Human Bottleneck: Why Good Technology Doesn’t Change WorkThe tools exist. Caution, the pull between credit and sales, and lean staffing keep the work the same.Leaves withOne leadership behavior to change and a small experiment they can measure.Explore the talk 04Curiosity Is a Strategy: Keeping Your Experience Valuable When the Rules ChangeCredit people test before they trust. Use that instinct on AI: one small experiment, measured.Leaves withA 24-minute daily practice for finding what they’ve been missing, and a simple way to decide what’s worth keeping.Explore the talk
On stage

See Jordache in action

“Don’t let AI make the decision for you. Let AI give you different perspectives.”
Jordache, on stage with a room of credit professionals
Right now

What credit teams are facing.

Customers are paying slower while fraud gets smarter. The talk starts from the pressure your members already feel.

  • 54.7

    Slower payers

    NACM’s Credit Managers’ Index in September 2026. Still growth territory, but customers are taking longer to pay, and increasingly assuming they’ll get an extension.

    Source: NACM, September 2026

  • 22%

    Late payments

    Share of US B2B receivables affected by late payments. Across North America it’s 23%.

    Source: Atradius, September 2026

  • 74%

    Smarter fraud

    Of US organizations hit by business email compromise in 2025. Only 17% use AI to fight payments fraud, and the FBI says AI can write official-sounding executive emails.

    Source: AFP 2026 survey; FBI

  • 46%

    Small-business distress

    Rise in small business Subchapter V bankruptcies in the first nine months of 2026.

    Source: Epiq AACER

Jordache Johnson in a magenta blazer giving a keynote to a full room

How Jordache sees it

Credit professionals are paid to be careful, and that caution is exactly the judgment AI needs next to it.

AI can draft the follow-up, summarize the references and write the first draft of the credit memo. It can’t read the customer the way you can: the payment pattern, the tone on the phone call, the trade reference that didn’t quite add up. Hand AI the transactional work, and your people spend more time on the calls that need a person.

12%

Even the banks are early. Only 12% of North American banks in a McKinsey and IACPM study had deployed any generative AI use case in credit. So the talks stay practical: a few uses your team can test, inside the rules your work already lives by.

Who it’s for

Credit, AR and collections professionals, and the leaders who run those teams.

Your room

  • Credit managers and directors
  • VPs of credit and collections
  • AR and collections leaders
  • Collections specialists
  • Cash application and deductions teams
  • Credit and risk analysts
  • Order-to-cash and shared services leaders
  • Controllers
  • Treasurers
  • CFOs

At smaller companies, the CFO is often the credit manager.

Your event

  • Credit association conferences
  • Industry credit group meetings
  • National credit management conventions
  • Credit research forums
  • Chapter education series
  • Finance and order-to-cash offsites

Formats

60 to 90 minKeynoteFor conferences and association events.
90 minVirtual educationFor chapter education series and members who can’t travel.
1.5 to 3 hrsHands-on workshopFor credit leaders and their AR and collections teams who want to try AI on their own work.
SeriesBefore, during, afterVirtual sessions before the conference, the keynote on the day, a follow-up webinar after.
The rules

The rules in your world.

The AI rules credit teams already work within, in plain words. Jordache builds the talk with them in view. As of October 2026. General education from a non-lawyer, not legal advice or a substitute for the advice of an attorney. Confirm with your counsel.

Business credit

  • ECOA covers trade credit. If you decline a business applicant, they’re owed notice, and written reasons if they ask in writing within 60 days.
  • The reasons have to be the factors the system actually used.
  • The CFPB withdrew its AI adverse-action circulars in May 2025. The rule underneath, Regulation B, still requires specific reasons.

Outreach and collections

  • Since 2024 the FCC treats an AI-generated voice as an artificial voice. Those calls need consent.
  • From November 25, 2026, a caller can limit opt-outs to one or more of three FCC-listed methods, if it says so clearly on each call or text. Otherwise any reasonable opt-out must be honored (FCC 26-67).

If your members also work in consumer credit

  • For third-party collectors of consumer debt, the rule of thumb is no more than seven calls in seven days about a particular debt, and that includes AI dialer calls. Commercial trade credit follows different rules.
  • Colorado’s new law reaches lending decisions about individuals from January 2027. A proper ECOA notice can cover its notice duty if it also meets Colorado’s content rules. The attorney general’s enforcement is on hold under an April 2026 federal court order until after final rules and a court ruling. Still moving.

Recording and records

  • Recording laws vary by state, and some require everyone in the conversation to agree. Treat an AI notetaker as recording.
  • AI transcripts, summaries and prompts can come out in a lawsuit. Once a lawsuit is reasonably foreseeable, the relevant ones have to be preserved.

Related industries

Questions planners ask.

Who is a good AI keynote speaker for a credit management conference?

Jordache Johnson speaks to credit leaders and their credit and collections teams about putting AI to work on routine tasks and keeping the credit decisions with people. He also flags AI-assisted fraud and the rules that apply, including ECOA notices and consent for AI voice calls.

What are practical AI uses for a credit and collections team?

Common examples are drafting collection follow-ups for a person to review, first drafts of customer letters and policy updates, and summarizing financial statements for an analyst. The credit decision, and the reasons for it, stay with a person.

If AI helps us decline a trade credit application, what do we owe the applicant?

ECOA covers trade credit. If you decline a business applicant, they’re owed notice, and written reasons if they ask in writing within 60 days. The reasons have to be the factors the system actually used. As of October 2026. General education, not a substitute for the advice of an attorney; confirm with your counsel.

Can we use AI voice agents or texts for collections?

Since 2024 the FCC treats an AI-generated voice as an artificial voice. Those calls need consent. From November 25, 2026, a caller can limit opt-outs to one or more of three FCC-listed methods, if it says so clearly on each call or text. Otherwise any reasonable opt-out must be honored (FCC 26-67). For third-party collectors of consumer debt, the rule of thumb is no more than seven calls in seven days about a particular debt, and that includes AI dialer calls. Commercial trade credit follows different rules. As of October 2026. General education, not a substitute for the advice of an attorney; confirm with your counsel.

How common is AI-assisted payments fraud?

Three out of four US organizations faced attempted or actual payments fraud in 2025, and 74% were hit by business email compromise. Only 17% of US organizations use AI to fight it (AFP 2026 survey). The FBI says AI chat tools can write official-sounding executive emails, and voice cloning can be used to request wires.

Can the talk be customized, delivered virtually, or run as a series?

Yes. Jordache builds every talk around your audience’s roles and examples. It can run as a keynote, a hands-on workshop, or both, as a virtual education session, or as a series of sessions before and after your conference.

What does it cost to book Jordache?

It depends on the format, the length and travel. Book a call and we’ll talk through your event.

Book Jordache for your credit conference, chapter series or finance offsite.

For CFOs and credit leaders who want to use AI in their own work first: Executive AI Advisory